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Last Updated February 1, 2023
Inc. and its affiliates, subsidiaries and other related companies (“LHC”,
“Willie’s Remedy, Willie’s Rescue”, “we,” “us,” or “our”) is committed to
describes our policies and procedures regarding the collection, use and
disclosure of personal information we receive from you when you use Longplay
USA Inc’s website at williesremedy.com and any other website for
which Longplay USA owns the domain registration (the “Site”), as well as information collected
through SMS (text) communications, products, content, online or mobile applications, software,
or other services (collectively the “Services”). Unless otherwise defined in
Policy governs all use of this Site and applies to information collected through our
websites, williesremedy.com and williesreserve.com, and through SMS (text)
communication. By using
this Site, you are deemed to consent to our privacy practices set forth in this
and data, and other activities, as described below. If you do not consent to
these privacy practices, do not use this Site or download any materials from
it, and you should immediately discontinue use of the Services. This
activities, web sites other than the Site, or Services not available or enabled
If you accept or agree to this
warrant that you have the authority to bind that company or other legal entity
apply to that company or other legal entity.
We reserve the right, at our sole
Site or the Service after we have posted a modification on the Site or have
provided you with notice of a modification, you are indicating that you agree
terms “using” and “processing” information include using cookies on a computer,
subjecting the information to statistical or other analysis and using or
handling information in any way, including, but not limited to collecting,
storing, evaluating, modifying, deleting, using, combining, disclosing and
transferring information within our organization or among our affiliates.
Information Collection and Use
We mainly use your Personal
Information (defined below) for the following purposes:
Types of Information Collected
There are two types of information collected by us: Personally Identifiable Information and Non-Personally Identifiable Information.
Information. Personally Identifiable Information (“Personal Information”)
is information that identifies you as an individual, such as your name, mailing
address, email address, phone number, age range, etc. Personal information is
only obtained when you voluntarily provide the information to us. Examples of
how we may collect Personal information from you include, but are not limited
SMS (Text) Communication: We may collect
information related to your SMS (text) communications with us, including the
content of the messages and the time and date of the communication.
If you choose to make a purchase via
the Site, our third-party payment processor service providers may also collect
billing information such as your credit card number or billing address.
Information. Non-Personally Identifiable Information
(“Non-Identifying Information”) is information that does not identify you as an
individual, such as your browser type, IP Address and/or the URL of the
previous web site you visited. We may automatically collect certain
types of Non-Identifying Information from you when using the Site. We may also
collect Non-Identifying information that you voluntarily provide, such as
information included in response to a questionnaire or survey.
We use your Personal Information (in
some cases, in conjunction with your Non-Identifying Information) mainly to
provide the Services, complete your transactions and administer your inquiries.
Certain Non-Identifying Information
would be considered a part of your Personal Information if it were combined
with other identifiers (for example, combining your zip code with your street
address) in a way that enables you to be identified. But the same pieces of
information are considered Non-Identifying Information when they are taken
alone or combined only with other Non-Identifying Information (for example,
your viewing preferences). We may combine your Personal Information with
Non-Identifying Information and aggregate it with information collected from
other users of the Site to attempt to provide you with a better experience, to
improve the quality and value of the Service and to analyze and understand how
our Site and Services are used. We may also use the combined information
without aggregating it to serve you specifically, for instance to deliver a
service to you according to your preferences or restrictions.
We also use your Personal
Information to contact you with our newsletters, marketing or promotional
materials and other information (“Marketing Information”) that may be of
interest to you.
We do not
sell or rent your personal information to third parties. However, we may share
your information with third-party service providers who perform services on our
behalf, such as processing orders and sending marketing emails. These service
providers are bound by confidentiality agreements and are only allowed to use
your information as necessary to provide the services we request.
If you decide at any time that you
no longer wish to receive Marketing Information from us, please follow the
opt-out or unsubscribe instructions provided in any of the communications or
update your “Settings” information. (See “Changing or Deleting Information”
From time to time, we may provide
you the opportunity to participate in surveys, promotions, contests or
sweepstakes (collectively, “Promotion” or “Promotions”) through the Site. If
you participate, we will request certain Personal Information from you.
Participation in these Promotions is completely voluntary and you therefore
have a choice whether or not to disclose this information. We use this
information to administer your participation in each Promotion.
Occasionally, we may offer these
Promotions together with another party, or we may use a third-party service
provider to help us conduct the Promotions. In order to administer the
Promotions and/or provide the winner(s) with a prize, we may need to share your
Personal Information with a third party who is helping us conduct the Promotion
or co-sponsoring the Promotion with us. We will notify you within the Official
Rules of the Promotion if another party is co-sponsoring the Promotion with us.
If we are using a third-party service provider, the third party service
provider will be prohibited from using your Personal Information for any other
Our Services may use location-based
services in order to locate you so that we may verify your location, deliver
you relevant content based on your location.
When you visit the Site, our servers
automatically record information that your browser sends whenever you visit a
website (“Log Data”). This Log Data may include information such as your
computer’s browser type or the webpage you were visiting before you came to our
Site, pages of our Site that you visit, the time spent on those pages,
information you search for on our Site, access times and dates, and other
statistics. We use this information to monitor and analyze use of the Site and
the Service and for the Site’s technical administration, to increase our Site’s
functionality and user-friendliness, and to better tailor it to our visitors’
needs. We also use this information to verify that visitors to the Site meet
the criteria required to process their requests.
Cookies and Pixel Tags
Like many websites, we use “cookies”
to collect information. A cookie is a small data file that we transfer to your
First, we utilize persistent cookies to save your username and password for
future logins to the Site. Second, we utilize session ID cookies to enable
certain features of the Site and to better understand how you interact with the
Site. Unlike persistent cookies, session cookies are deleted from your computer
when you log off from the Site and Service and then close your browser. Third
party advertisers on the Site may also place or read cookies on your browser.
You can instruct your browser, by changing its options, to stop accepting
cookies or to prompt you before accepting a cookie from the websites you visit.
If you do not accept cookies, however, you may not be able to use all portions
of the Site or all functionality of the Services.
We may also use “pixel tags,” “web
beacons,” “clear GIFs” or similar means (individually or collectively “Pixel
Tags”) in connection with our Service to collect usage, demographic and
geographical location data. A Pixel Tag is an electronic image, often a single
pixel that is ordinarily not visible to users and may be associated with
cookies on a user’s hard drive. Pixel Tags allow us to count users who have
visited certain pages of the Site, to deliver branded services and to help
determine the effectiveness of promotional or advertising campaigns.
Identity theft and the practice
currently known as “phishing” are of great concern to us. Safeguarding
information to help protect you from identity theft is a top priority. We do
not and will not, at any time, request your username, password or credit card
or national identification numbers in a non-secure or unsolicited e-mail or
telephone communication. For more information about phishing, visit the Federal
Trade Commission’s website.
Information Sharing and Disclosure
Aggregate Information and
Non-Identifying Information. We may share aggregated information that does not
include Personal Information and we may otherwise disclose Non-Identifying
Information and Log Data with third parties for industry analysis, demographic
profiling and other purposes. Any aggregated information shared in these
contexts will not contain your Personal Information.
Service Providers. We may employ
third party companies and individuals to facilitate our Services, to provide
the Services on our behalf, to perform Site-related services (e.g., without
limitation, maintenance services, database management, web analytics and
improvement of the Site’s features) or to assist us in analyzing how our Site
and Services are used. These third parties have access to your Personal
Information only to perform these tasks on our behalf and are obligated not to
disclose or use it for any other purpose.
Distribution of User Content. We may
to third parties for distribution on third party distribution channels selected
by us. In such instances, although we will not provide your Personal
Information to the third parties separately along with your User Content, if there
is any information about you in the User Content, that information could be
Personal Information that will be provided to the third party and may be
virally distributed via the third-party distribution channels.
Other Corporate Entities. We may
disclose information (including Personal Information) about you to our
Affiliates in the United States and internationally. For purposes of this
indirectly controls, is controlled by or is under common control with GCH,
whether by ownership or otherwise. Any information relating to you that we
provide to our Affiliates will be treated by those Affiliates in accordance
Compliance with Laws and Law Enforcement.
We cooperate with government and law enforcement officials and private parties
to enforce and comply with the law. We will disclose any information about you
to government or law enforcement officials or private parties as we, in our
sole discretion, believe necessary or appropriate to respond to claims and
legal process (including but not limited to subpoenas), to protect the property
and rights of GCH or a third party, to protect the safety of the public or any
person, or to prevent or stop activity we may consider to be, or to pose a risk
of being, any illegal, unethical or legally actionable activity.
Business Transfers. We may sell,
transfer or otherwise share some or all of our assets, including your Personal
Information, in connection with a merger, acquisition, reorganization or sale
of assets or in the event of bankruptcy. Should such an event occur, we
respect to your Personal Information. If your Personal Information will be used
SNS. When you subscribe for Services
or updates, register for any account or otherwise interact with the Services,
you may be given you the option to share information with certain social
networking services (e.g., Twitter, Facebook, Instagram).
Changing or Deleting Your
You may review, update, correct or
delete the Personal Information in your profile by unsubscribing or contacting
us. If you completely delete all such information, then your account, if you
have one, may become deactivated. If you would like us to delete your record in
our system, please contact us email@example.com with
“Privacy” as the subject line of the email with a request that we delete your
Personal Information from our database. We will use commercially reasonable
efforts to honor your request. We may retain an archived copy of your records
as required by law or for legitimate business purposes.
We will make any legally required
disclosures of any breach of the security, confidentiality, or integrity of
your unencrypted electronically stored “personal data” (as defined in
applicable state statutes on security breach notification) to you via email or
conspicuous posting on this Site in the most expedient time possible and
without unreasonable delay, insofar as consistent with (i) the legitimate needs
of law enforcement or (ii) any measures necessary to determine the scope of the
breach and restore the reasonable integrity of the data system.
Unfortunately, no data transmission
over the Internet or any wireless network can be guaranteed to be 100 percent
secure. As a result, while we strive to protect your personal information, we
cannot ensure or warrant the security of any information you transmit to us or
from our online products or Service, and you do so at your own risk.
Links to Other Sites
Our Site may contain links to other
websites. If you choose to visit an advertiser by “clicking on” a banner ad or
other type of advertisement, or click on another third party link, you will be
directed to that third party’s website. The fact that we link to a website or
present a banner ad or other type of advertisement is not an endorsement,
authorization or representation of our affiliation with that third party, nor
is it an endorsement of their privacy or information security policies or
practices. We do not exercise control over third party websites. These other
websites may place their own cookies or other files on your computer, collect
data or solicit personal information from you. Other sites follow different
rules regarding the use or disclosure of the personal information you submit to
them. We encourage you to read the privacy policies or statements of the other
websites you visit.
Our Policy Toward Children
This Site is not directed to
individuals under 18. We do not knowingly collect personally identifiable
information from individuals under 18. If a parent or guardian becomes aware
that his or her minor child under 18 has provided us with Personal Information
without their consent, he or she should contact us at Privacy@gchusa.com. If we become aware that a person under 18 has provided us
with Personal Information, we will delete such information from our files.
If you have any questions about this
P.O. Box 16488
4910 Brighton Blvd.
Denver, Colorado 80216
Attn: Privacy Officer